Short, to the point and in plain English: We don't like to read 20 page privacy policies full of opaque legalese, so we're not going to make you read one of those either.
We follow the golden rule: We promise to treat your private data with the same respect we would like our private data to be treated by other service providers. In a nutshell, that means we're not going to give anyone access to your private data unless you ask us to. With one obvious exception: if we're served a court warrant in the proper jurisdiction, we're not going to jail for you, but we will notify you, if we're legally allowed. Note that we've never received a court warrant and we'd like it to stay that way.
We hate spam: So we're not going to spam you or share your e-mail address with anyone. If you suspect otherwise you're invited to register with a unique e-mail address (e.g., used only with TurnKey) and complain loudly if anything fishy happens.
We take security extremely seriously: That means we take special precautions to protect your private data (and ours!). Guided by a healthy dose of paranoia, we place our trust in redundant multi-layered security, strong passwords, high-grade encryption, manual code auditing and automatic security scanning tools. We keep our servers up-to-date with security patches, firewall off unnecessary ports, minimize dependencies between systems to increase robustness and avoid accessing anything sensitive from clients running proprietary operating systems. Better safe than sorry.
Support: We use Intercom as a medium for support related communications, and as such provide a limited amount of information regarding the state of your Hub account to help us provide you with the best support experience.
We're listening: If you think there is some way we can help improve your privacy, get in touch with us.